1. Digital Products
- Within 24 hours of purchase: Full refund if the product is defective, corrupted, or not as described.
- Within 7 days of purchase: 50% refund if you haven't downloaded or used the product.
- After 7 days or after download/use: No refund.
2. Web Development Services
- Before work starts: Full refund of advance payment.
- Within first 7 days: 75% refund of advance (25% retained for setup/consultation).
- After 7 days of active work: Refund calculated based on work completed. No refund beyond 50% project completion.
3. Consultation Fees
Consultation fees are non-refundable once the consultation has been conducted.
4. How to Request a Refund
Email me at adityavanjre280@gmail.com with:
- Your order/invoice number
- Reason for the refund request
- Screenshot of the issue (if applicable)
I will respond within 48 hours.
5. Refund Processing
Approved refunds are processed within 5-7 business days to your original payment method via Razorpay.
6. Warranty
All completed projects carry a 30-day post-delivery warranty against bugs and defects in the delivered work. This does not cover:
- Issues caused by client-side changes or third-party modifications.
- Feature additions or scope changes not in the original agreement.
- Normal wear and tear or hosting-related issues.
7. Non-Refundable Items
- Custom-designed products or services that have been delivered and approved.
- Work that has been signed off or marked complete by the client.
- Third-party costs incurred on your behalf (domains, hosting, stock assets).
8. Disputes
If you're unsatisfied with a refund decision, email adityavanjre280@gmail.com with "Refund Dispute" in the subject. I'll review within 7 business days.
9. Contact
For refund requests or questions:
Email: adityavanjre280@gmail.com
WhatsApp: +91 88619 88160